Shipping policy
ABOUT YOUR DELIVERY
Subject to availability, we will use all reasonable means to deliver the product(s) you have ordered within the time stated for the delivery service you have selected after your order is accepted by us. Due to the size of some of the products or large quantities ordered we may have to split your order and you might receive multiple parcels. Please note you will only be charged once for delivery.
The confirmation of dispatch email will contain an ‘order tracking number’ and a link to the website of our nominated courier to enable you to track the status of your delivery. We aim to dispatch the goods as soon as practicably possible and in most instances (if the item is in stock) this is within one working day. Any dates we specify for delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay.
DELIVERY OPTION
Delivery charges will be displayed on the order page before payment is requested. The time frames shown for delivery are subject to availability and are not guaranteed.
DELIVERY OPTION
Order Amount RM250+: Free
Order Amount below RM250+: RM15
Delivery including warehouse processing:
West Malaysia: 2–7 business days from order date
East Malaysia: 6–12 business days from order date due to extended shipping times
We currently do not offer international shipping. Delivery is available within Malaysia only.